All features

Everything RaidCall gives a fire brigade: the alarm, call-out tracking, running the brigade, the map and tools for the incident.

Alarm and call-out

Declare an alertCall the members out to an incident
Alarms in one placeTypes, announcement, replies and crew in one part of the brigade settings
Alarms by call, SMS and pushEvery member gets a call, an SMS and a push at once. You see the I'M COMING and NOT COMING answers live.
Answer right in the callThe member presses 1 or 3 and that's it
The push opens the replyTapping the notification opens COMING and NOT COMING and the details of the reply
Details of the replyWhere you are going (station or scene), role, vehicle and the brigade's own options
Calling until the member repliesWhoever stays silent is called again, up to 10 rounds
The alarm in your own voiceA recorded announcement plays in the call instead of the type and address
What the call will sayBefore declaring you see whether the type and address or your recording will play
Announcement transcript in the SMSWhoever can't take the call reads what the commander said
Delivery receiptsSee who the app notification actually reached
Vehicle crewsThe console shows who goes in which vehicle and whether it has a machine operator
Missing crewIf too few people are coming after the chosen minutes or a qualification is missing, you are notified
Who arrives whenEstimated arrival of every member who shares their location with their consent
Alarm for one group onlyCall out only the drivers or one crew, for example
Test alarmMarked TEST and kept out of the real call-out statistics
Informed personsThe mayor or a neighbouring brigade gets an SMS saying what and where
Family noticesA member's family learns that they left for a call-out and are back — no address, no typePremium
Alarm from outsideA siren or the municipality's system starts the alarm with its own key
Callout reportFilled in from the alarm's data
Advanced call-out trackingWho is where, and call-out times taken from locationPremium

On the map

Call-out mapThe route from the station, water, AEDs and obstacles at the scene
Navigation to the sceneOne tap into the phone's navigation
Route by vehicleThe vehicle's height, width and weight in route planning
Watch the routeA closure or obstacle on the way, right after the alarm
Live trafficClosures, roadworks and accidents from national traffic information
Through a pedestrian zone tooWhen there is no other way, the route may go through it
The pin on the houseThe scene moves from the street onto the house itself
Water sourcesHydrants, tanks, ponds and more across the country
Defibrillators (AED)Where the nearest one is and when it can be reached.
Brigade pointsKeys, staging area, hazardous materials, building plan as PDF and access, for your brigade only
Map layersSwitch water, AEDs, obstacles and brigade points on as needed
New points checkedDuplicates are flagged, a disputed AED goes to an admin
Road obstaclesClosures and obstacles on roads nearby
Incident mapWhere the brigade has been called out
Brigade networkA public map of fire brigades
Live alarmsA public map of call-outs happening right now

The brigade and its people

MembersWho is in the brigade and what they can do
Invite by link or QR codeThe member asks to join, the commander approves
Import from ExcelThe whole member list at once
ReadinessWho can turn out right now
Absences and deputiesWhoever is away isn't called, and you see who stands in
My weekMembers mark the hours they cannot come, for example work
Brigade availability by the hourHow many people can turn out at each hour of the week
Automatic availability by locationOnly with the member's consent: the phone reports just arriving in and leaving the town, not the locationPremium
QualificationsWho may do what
DeadlinesMOT, inspections, medical checks, with a reminder ahead
Duty logA record of every day
One person in several brigadesSwitch between brigades like between accountsPremium
Fire safety inspectionsHouses, streets and inspection status
RecordsThe brigade's alert history and your own participation.
StatisticsAlarms and attendance in numbers
HoursHours worked by members
Annual returnCall-outs, training and equipment for the year in one PDF
Badges and milestonesWhat you have achieved in the brigade
LeaderboardAttendance and reaction of those who joined
Brigade membersA directory with the phone of those who choose to show it

Station and equipment

Vehicles and equipmentPhotos with the plate hidden, dimensions and deadlines
Vehicle checksAfter a call-out and monthly, one tap per item
DefectsA defect with a photo goes straight to the commander, the vehicle stays in repair until fixed
Engine serviceEngine log with the km from the trip log, PDF and Excel
Breathing apparatus serviceBreathing apparatus: uses, tests and their due dates
Trip logTrips from alarms or by hand, month close, PDF and Excel
Live tripSpeed, the speed limit and obstacles while driving
Station monitorThe TV shows the alarm with the map and crews, sounds the siren and reads the address aloudPremium
Vehicle tabletOn an alert it shows the vehicle's crew and navigation based on its dimensionsPremium
Station controlGate and lights via Shelly or a webhook, on the alarm or with a buttonPremium

Roles and rights

CommanderDeclares alarms and runs the brigade
Brigade administratorRuns the brigade's admin, gets alarms like a member
MemberGets alarms, answers and sees what the brigade shares
Informed personThe mayor sees alarms, members and vehicles, read-onlyPremium
Rights by areaAlarms, members, vehicles, calendar and more, per person
Grant all rightsOne tap gives a member everything a commander can do
What a member seesThe commander picks which brigade overviews members see
AuditWho changed what and when

Training and calendar

CalendarTraining, drills, meetings
Training announcedA push and an e-mail to members as soon as it's planned
Coming / Not comingKnow in advance who is coming
Training record bookTopics, hours and every member's attendance, PDF and Excel
AttendanceWho attended, straight into the annual return
Event proposalsA member proposes training or a work day, the commander approves
Calendar on your phoneThe brigade's events in your own calendar

Communication

ChatsWith members, a group or other brigades
Incident chatMessages and photos for one alarm
BoardBrigade notices and what is going on
Reactions and repliesOn messages and board posts
PollsOn the board and in the brigade chat, anonymous too
Bulk messagePush and e-mail to all members, showing who has read it
Public profileThe brigade's public page
IntegrationsVillage website, calendar, webhooks
Invite a neighbouring brigadeSend RaidCall to a neighbouring brigade

AI

Kiko, the AI assistantQuestions about your brigade, the app and firefighting practice
AI incident summary reportA site plan, a movement player and a PDF by e-mail after the alarmSample report Premium
Advanced alarm analysis with AIWhat went well and what can be faster next timePremium
Water source from a photoAI fills in the kind and details from the photo
Number plate hiddenFinds the plate on a vehicle photo and covers it

Tools for the call-out

Tactical barThe bottom bar during an alarm, with four tools of your choice
TacticsThe sums otherwise done on the bonnet of a car — and the numbers off the orange plate.
Dangerous substancesThe UN number and Kemler code off the orange plate.
Water shuttleHow many tankers keep a nozzle running when the water is far away.
Foam concentrateFoam consumption, and how long what is on the vehicle lasts.
First aidNine situations step by step — works without signal too.Open first aid
Important numbersEmergency lines and services in over 40 European countries
WarningsMeteoAlarm for chosen regions across Europe, and earthquakes

App and phone

App for iPhone and AndroidFrom the App Store and Google Play
In the browser tooNo install, on a computer or a phone
Push notificationsAlarms, the board, the calendar and warnings
Answer without signalI'M COMING is sent as soon as there is signal
Your own overviewTiles on the home page, arranged your way
Home screen widgetsOn iPhone and Android
Light and dark lookFollowing the phone, or your choice

Security and privacy

Two-factor authenticationA code from an authenticator app on top of the password
Servers in the European UnionThe app and the database run in the EU
Location only when neededShared only during an alarm or a trip you start
Data exportMembers, vehicles, sources and the audit as a spreadsheet
Account deletionPersonal data is erased, the anonymous history stays
Service statusA public page with status and outages

Countries and languages

Six languagesSlovak, Czech, Hungarian, German, Polish, English
All of EuropeA brigade can register in any European country
Callout report by countrySlovakia, Czechia, Hungary, Austria and Poland each have their own form

Help and support

ManualsHow to use every part of the app
MessagesWrite to us straight from the app
Alarm simulationA call to your phone and the whole call-out in the console, right up to the report

Get RaidCall.

The commander registers the brigade and invites members with a link or a QR code.

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